Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Any items not eligible for returns will be noted on the product page.
Gift Cards are non-returnable and non-refundable.
To complete your return, we require a receipt or proof of purchase.
Refunds
For refund information, please contact the brewery directly by calling: 203-387-2222 or emailing info@newenglandbrewing.com.
Sale items are final sale. Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
For any exchange requests or questions, send us an email at info@newenglandbrewing.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
All returns can be mailed to:
New England Brewing Company
175 Amity Rd
Woodbridge, CT 06525
Customer is responsible for paying for shipping costs. Shipping costs are non-refundable.
Need help?
Contact us at info@newenglandbrewing.com for questions related to refunds and returns.